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1.1. Hitron Status Lights

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Hitron CDA 30360

Last Updated: Mon, 05 Jan 2015 > Related Articles

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Summary

Learn about the available ports and an explanation of the status lights on a Hitron CDA 30360 cable modem.

Solution


Installation

If you need help setting up your cable modem, refer to the following articles.

 

The Hitron CDA 30360 Cable Modem is a DOCSIS 3.0 cable modem.


Front View 


Front View of Hitron CDA 30360 modem

After the cable modem is successfully registered on the network, the Power and Status indicators illuminate continuously to indicate that the cable modem is online and fully operational. For more details, refer to the Modem Lights section.

 

Back View 


Back View of Hitron CDA 30360 modem


The Hitron CDA 30360 has the following ports available on the back of the modem:

  • POWER - Connects the cable modem to the power adapter
  • CATV - Connects to the cable wall outlet
  • ETH - Connects to the Ethernet port on your computer or home network
 

Modem Lights 


Lights on Hitron CDA 30360 modem


The modem lights indicate the current status of your cable modem. To troubleshoot any connection problems, use the table below.

 
Modem LightStatusProblemSolution
Downstream

Downstream icon
Green Blinking Establishing a connection from the Internet to the computer Verify all cable connections and try resetting the modem. If cable is ok and modem reset does not work, contact Customer Support.
Solid Green None - connection with one download frequency N/A
Solid Blue None - connection with multiple download frequencies, known as channel bonding N/A
Upstream

Upstream icon
Off Establishing a connection from the computer to the Internet Verify all cable connections and try resetting the modem. If cable is ok and modem reset does not work, contact Customer Support.
Solid Green None - connection with one upload frequency N/A
Solid Blue None - connection with multiple upload frequencies, known as channel bonding N/A
Status

Status icon
Green Blinking Establishing a connection to the cable provider Verify all cable connections and try resetting the modem. If cable is ok and modem reset does not work, contact Customer Support.
Solid Green None - connection established N/A
Solid Blue None - connection established N/A
LAN

Lans icon
Green Blinking None - data flowing between the computer and the Internet N/A
Solid Green None - connected to LAN device, such as a computer or router N/A
Solid Blue None - connected to LAN device, such as a computer or router N/A

MAC Address Label


MAC Address on Hitron CDA 30360 modem


MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

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